Terms & Conditions
These Terms & Conditions outline the basis upon which ACS Global Express provides UK and international delivery services.
They include information relating to bookings, carrier services, liability limitations and customer responsibilities.
Terms & Conditions of Carriage
ACS Global Express operates as part of Advanced Cargo Systems Ltd and provides UK and international delivery services through recognised carrier networks and freight forwarding expertise.
All services are provided subject to applicable carrier conditions, operational limitations and industry trading conditions.
1. Company Information
ACS Global Express is a trading style of Advanced Cargo Systems Ltd and forms part of ACS Logistics Group.
2. Courier Services
Services may include UK deliveries, international shipments, import coordination and booking support through recognised carrier networks.
3. Booking & Shipment Information
Customers are responsible for ensuring all shipment details, addresses, dimensions, weights and commodity information supplied are accurate.
4. Dangerous Goods
Dangerous goods and restricted items must be declared prior to booking and remain subject to carrier acceptance and applicable regulations.
5. Customs & International Shipments
International shipments may require customs documentation, duties, taxes or import clearance procedures depending on destination requirements.
6. Transit Times & Delivery
Delivery schedules and transit times are estimates only and may vary due to customs processing, carrier operations, weather or operational disruption.
7. Liability Limitations
Liability for loss, delay or damage is limited in accordance with applicable carrier terms, international conventions and industry trading conditions.
8. External Carrier Networks
ACS Global Express works with recognised carrier and logistics networks including DHL, FedEx and UPS depending on shipment requirements.
BIFA Standard Trading Conditions
ACS Global Express services are provided subject to the applicable BIFA Standard Trading Conditions where relevant.